Return shipments

You have 15 days to return your order in the original packaging, unworn and in an additional outer packaging box to

Lyno GmbH

Rotkaeppchenweg 11

41541 Dormagen

Germany

We do not provide return labels. For returns from Germany we charge the customer a share of 4,00. The costs for returns from all other countries within and outside the EU are at the customer's expense. The goods must be returned insured.

Before sending a return, please contact our customer service at retoure@ella-witt.com. Please also inform us of the tracking number at retoure@ella-witt.com.

A credit note will be issued as soon as the goods have arrived at our warehouse in perfect condition.

Thank you very much for your support!