Cancellation policy

Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took or has taken possession of the last goods.

In order to exercise your right of revocation, you must inform us (LYNO GmbH, Rotkäppchenweg 11, 41541 Dormagen, Germany, office@lyno.eu, telephone: +49 2133 73 89 64, fax: +49 2133 97 30 17) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You may use the attached model revocation form for this purpose, but this is not mandatory. 

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period. 

Consequences of revocation 

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality. 

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back).

- To LYNO GmbH, Rotkäppchenweg 11, 41541 Dormagen, Germany, office@lyno.eu, Fax: +49 2133 97 30 17

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
Goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only in case of communication on paper)

- Date

(*) Delete as applicable.

Please inform us of the reason for your revocation (please tick the appropriate box):

- Article too small


- Article too large


- Article too narrow


- Article too wide


- Article does not like


- Article did not correspond to the description


- Different reason:


Thank you very much.

Widerrufsbelehrung created with the Trusted Shops legal texter in cooperation with FÖHLISCH Rechtsanwälte.